When evaluating the most reliable broadband providers in London, several stand out based on customer satisfaction, service quality, and network performance:
Plusnet
The broadband provider plusnet is renowned for having exceptional customer service as well as being reliable. Ofcom found that this provider has the lowest fault levels among major broadband providers and also has a high rate of first-time fault resolution. Additionally, Plusnet boasts the highest rate of overall customer satisfaction, highlighting they are a dependable service.
Virgin Media
Virgin Media offers some of the fastest broadband speeds in London, with packages starting at 132Mb and going up to 1.13Gb. Their extensive independent network contributes to high reliability and customer satisfaction. Their extensive independent network contributes to the provider having high rates of both reliability and customer satisfaction.
At Bunch, we offer Standard Broadband of 400MB-600Mb that can be installed in your home within 7-14 days for a fee of £50. Or why not upgrade to our Performance Broadband.
Vodafone
Vodafone’s Pro II packages include automatic 4G mobile broadband backup and a Super WiFi guarantee, enhancing its reliability. Their competitive pricing and comprehensive coverage make them a strong contender, particularly in cities like London which have a high density of internet users at any time.
Bunch offers Performance Broadband with 80MB to 1000MB (1GB) speeds. This also comes with a 5G dongle meaning even if your local internet goes down, you won’t! Performance Broadband is perfect for those working from home, gamers and people living in older properties who would normally require an extender. We also offer standard broadband with all the speeds above minus the dongle. A great alternative if you’re looking for a cheaper option.
Sky Broadband
Sky Broadband is known for its reliable service and for having a broad portfolio of TV bundle options. They offer a range of broadband speeds that include, including ultrafast options as fast as 900Mbs, and have recently expanded its network through a partnership with CityFibre, aiming to enhance their service reliability and speed.
Community Fibre
Community Fibre specialises in full-fibre broadband in London, offering speeds up to 3Gbps. Their focus on the London area allows for tailored services and high levels of customer satisfaction from those living in densely populated areas where the demand for a good internet connection is much higher.
When selecting a broadband provider, you need to consider factors such as the speed you and your household requires, what it’s going to cost you, and any specific service features. It’s advisable that you check the availability of these providers in your specific area of London, as coverage varies.
Bunch also offers Zen Broadband. A certified B-Corp it’s the perfect option for those more environmentally conscious. It’s also a Which? Top-rated home & business broadband provider. Voted the first ever Which? Customer Service Brand of 2024.
Interested in broadband with Bunch? Get your quote now here.