What is the Priority Services Register — and Should You Be On It?
At Bunch, we’re all about making life simpler. And while we’re busy sorting your bills and giving you back your time, there’s a brilliant (and totally free) service out there that does something similar — especially for those who need a little extra support at home.
Let’s talk about the Priority Services Register (or PSR for short).
So, what is the PSR?
The Priority Services Register is a free UK-wide support service that energy, gas, and water suppliers offer to customers who might need extra help.
That could be:
- If you rely on medical equipment at home
- Have a disability or long-term health condition
- Are of pensionable age
- Have young children at home
- Live with mental health challenges or sensory impairments
The PSR makes sure you’re not left in the dark (literally or figuratively) during power or water cuts — and that your energy and water companies know you might need quicker support or clearer comms.
What kind of help does it offer?
When you’re signed up to the PSR, you could get:
- Priority help during power or water cuts
- Tailored communication formats (like large print or Braille)
- Nominate someone to speak on your behalf
- Advance notice of planned outages
- Help with meter readings or moving your meter if it’s hard to reach
And it’s not just about electricity anymore — from March 2023, water companies are also teaming up with energy providers to make sure you’re supported across all your home services.
How to get on the PSR
It’s super simple:
- Head to thepsr.co.uk
- Enter your postcode
- It’ll point you to your energy and water suppliers — and you can sign up from there
💡 Don’t worry: your details are safe. Your energy and water companies will only share the info between themselves to make sure you’re supported properly.
Why are we shouting about it?
Because this is exactly the kind of thing we love. Simple, powerful support for the people who need it most. No stress, no jumping through hoops — just proper help, when it counts.
At Bunch, we think your home should work for you — not the other way around. And knowing there’s help out there for moments when life throws you a curveball? That’s a big win.
🙋♀️ Need a Hand? Give Us a Shout:
📧 Email: info@the-bunch.co.uk
📞 Call: 0333 358 3377